Shipping policy
Shipping and Delivery Terms
Why Not AS / InspectorCam.no collaborates with PostNord for delivery through their "Pakkeboks" service.
Partial Delivery
If your order contains multiple items that are not in stock simultaneously, they may be sent in multiple shipments. We will inform you of the expected delivery date for any backordered items.
Once the remaining items are back in stock, they will be sent without additional shipping costs.
If an ordered item does not return to stock or has an expected delivery time of more than three weeks, we will contact you to offer:
- An alternative item
- The option to cancel the order
Free Shipping and Returns
We offer free shipping and returns on all orders! (Applies to orders after January 19, 2025).
A return label is included with all orders.
Please refer to our return policy for more information.
Inventory Status and Errors
In some cases, an item may be out of stock even if listed as "in stock" in the online store. This can occur due to delayed synchronization between the warehouse and the online store.
If this happens, we will contact you to:
- Inform you of the expected delivery time
- Suggest an alternative item
- Offer order cancellation
Damaged Packaging
If the item is delivered with damaged packaging or signs of damage, it is important that you note this on the delivery receipt upon receipt.
Alternatively, you can refuse the delivery.
Contact Us
Have questions about delivery or your order?
Email: post@whynot.no
Dispatch and Delivery Time
We normally ship your package within one business day, and delivery usually occurs within 3-4 business days.
You will receive a tracking number via SMS or email when the package has been handed over to PostNord.
PostNord will notify you when the package is ready for collection.
Uncollected Items
If the package is not collected within the specified deadline, it will be returned to us as the sender.
You can extend the collection deadline up to two times, giving you an additional 14 days to collect the package.
The first 7 days of the extended collection period are free.
If you need an additional 7 days, this can be extended for a fee in the MyPostNord app or on my.postnord.no.
Order Cancellation
Want to cancel an order?
Please contact us as soon as possible!
Keep in mind that our processing time is short, and the item may already be packed and shipped.
If the item has already been sent, you have two options:
- Do not collect the package at the pick-up point—it will be automatically returned to us.
- Return the package yourself to our address (see below).
We will refund the amount as soon as we have received the return.
Return Address
If you wish to return the item yourself, please send the package to:
Why Not AS
Rolf Wickstrøms vei 15
0484 Oslo
Phone: +47 99 15 01 48
Right to Cancel Orders
Why Not AS / InspectorCam.no reserves the right to cancel orders due to obvious errors, such as:
- Unrealistically low prices due to technical issues
- Other similar errors